Many CQC-registered services breach Regulation 17 of The Health and Social Care Act 2008 (Regulated Activities) 2014, resulting in 'Requires Improvement' or 'Inadequate' ratings. This masterclass focuses on the requirements of Regulation 17 and provides practical strategies for evidencing good governance to ensure compliance.
The masterclass will cover the key components of Regulation 17, including systems and processes for assessing, monitoring, and improving service quality and safety. It will explore effective methods for gathering and acting on feedback, managing risks, and maintaining accurate records. Participants will learn how to implement robust governance frameworks that meet CQC standards and drive continuous improvement.
- Understand the requirements of Regulation 17 and its importance in CQC ratings
- Learn to implement effective systems for monitoring service quality and safety
- Develop strategies for gathering and acting on feedback from service users and staff
- Understand how to manage risks and maintain comprehensive, accurate records
- Learn to use data effectively to drive service improvements
- Develop a culture of transparency and continuous learning
- Understand how to evidence good governance to CQC inspectors
- Learn to implement and maintain a robust governance framework
